SPECIALIZATION COURSE IN FRONT OFFICE is a 1-year intensive programme which exposes the student to the diversity of Front Office Department and equips the student with intellectual & leadership capabilities allowing the student to move into diverse managerial roles in prestigious international organisations. It is aimed at providing all round development of the students in the Front Office Department so that the student is able to be a part of the Hospitality Industry .
Educational Objectives of the Programme
Create a blue print to Front Office Department.
Understand the fundamentals of the Hotel Industry, Commercial Operations of the Hotel Industry .
Introduction key principles of Front Office.
Focus on delivering superior performance and value to your customer.
To make the student employable in the Front Office department.
To develop and sharpen the overall skills of the students so that he is job ready.
To have a curriculum leading to employment.
To provide our students with an indepth understanding of the operational aspects and knowledge of the underlying principles of the Front Office department.
Allow students to become familiar with the practical aspects of the hospitality industry and the strategic management issues involved in operating International Resorts and Hotels with relations to the Front Office Department.
Present to them an avenue to move into range of international organizations in Hospitality sector.
To train students for operational and administrative supervisory & management positions in the Front Office Department.
Prepare for management careers in industry sectors such as Hotels, Resorts, Cruise Liners, Restaurants and Catering Organisations.
The application of operations fundamentals shall be nurtured through live practical and industry trainings. The programme delivery includes theory lectures, tutorials and interactive sessions, problem solving sessions & practical sessions, research projects and class presentation and case studies.It also includes the Hotel visits
Some of the major areas that will be covered
Rooms Division Management, Operations Management, Fundamentals of Management, Marketing Introduction, Human Resource Management, Strategic Management and Managerial Accounting, Front office etc .
Central Tourism jobs/State Tourism jobs
Accommodation Manager(Sport and Leisure Industry)
Spas/ recreation centers,/lifestyle centric jobs,
Entertainment (cinemas, theaters, and restaurants)
Guest Relation Manager
Relaxation and Cultural Pursuits (museums and galleries, reading, shopping) and many more .